From the first phone call with Joss she automatically set me at ease! We had chosen our Cancun destination wedding location and mistakenly thought the assigned coordinator from the hotel would be all we would need to execute our dream wedding. We had 4 different coordinators assigned to us over 6 months. I called Joss based on other reviews I had read of others being in this exact situation. Joss called my hotel within the hour and was onsite within 2 days. Everything was now in her hands and she executed with flawless precision despite never having worked with our venue. Planning our wedding was becoming such a chore until Joss stepped in and made it fun again. She listened to all of our requests and ideas and helped put them together in way that was even more beautiful than we could have imagined.